Pubsub Service Problem
Over the last few days we haven’t been sending results to users subscribed to our weblogs-only service. This was caused by a bug in our system, and we apologize for the error. Unfortunately it took us a little while to notice the problem because most of our services - including the front-page subscription service - weren’t affected.
This has been fixed, and affected subscriptions should be working normally. But this was a bug, and we should have caught it earlier. So we’re going to take this opportunity to start using this blog much more as a way of talking about what’s going on with our service, and getting more direct feedback from our users. We’re also stepping up our oversight and QA processes so that we’re more likely to catch these errors before we make changes to the live service.
If you see any problems with the service in the future, check back here. If we’re not aware of it, please send us an email at feedback@pubsub.com and we’ll check it out. You can also use that address for questions, comments, or feature requests.
Thanks for using PubSub!